Frequently asked questions
What Payment Methods do you accept?
We accept Credit/Debit Cards: Visa, Mastercard, and American Express.
Express Checkout: Apple Pay, Google Pay, and PayPal for fast, one-tap purchases.
Buy Now, Pay Later: We offer flexible installment plans such as Klarna at checkout, allowing you to split the cost of your premium gear into interest-free monthly payments.
Can I track my order?
Yes, you can track your order from your profile or live chat
Do you offer free delivery?
We offer free UK shipping on orders over £250 (perfect when purchasing a pair of bells or a full adjustable kit)!
How long does delivery take?
We use trusted, fast couriers (like UPS and Royal Mail) to ship heavy steel safely. Standard Delivery: Typically takes 3–4 business days for UK. International Shipping might take 4-7 days
Do your products come with a warranty?
Every Omnibell product comes backed by a 12-month Limited Manufacturer’s Warranty. This covers the main body and structural parts of your gear.
What is excluded: Cosmetic coating/paint wear, tools, and accessories.
No hassle. No hidden conditions. Just support you can rely on. Full, step-by-step warranty details are included right inside your product package.
What is your return policy?
We want you to love your training gear. If you change your mind or realized you ordered the wrong style, we offer a 14-day hassle-free return window. The product must be unused and in its original packaging.
Do I need a plate rack?
While not strictly required, our custom Plate Racks are highly recommended. When you are changing weight settings, you don't want heavy steel plates rolling around on your floor. Our compact plate rack keeps your home gym beautifully organized, safe, and makes plate transitions incredibly fast.
Why buy an adjustable Clubbell or Macebell?
Traditional clubbells and macebells are hard to progress with because you usually have to buy a completely new, expensive steel stick every time you want to add 2 kg. Omnibell Adjustable Clubbell and Adjustable Macebell allow you to start incredibly light to master complex, rotational shoulder movements safely, and micro-load the weight as your joints get stronger.
What is the difference between the Matte Powder Coat and Gloss E-Coating?
Omnibell Adjustable Competition Kettlebell is finished in a grippy, textured Matte Black Powder Coating which is designed to hold chalk exceptionally well for high-rep sport lifting.
Omnibell Adjustable Hard Style Kettlebell features an ultra-slick, corrosion-resistant Gloss Black E-Coating which is chemically bonded to the steel, preventing peeling even after years of heavy contact.